# Every home visit. Precisely planned. > The AI for home visits and mobile services: you speak instead of typing, and Farola plans the route and handles the follow-ups. Source: https://farolacare.com/en/aerzte · As of: 2026-10-26 ## Sound familiar? - “Twelve home visits, and I spend half the time in the car.” The order gets worked out in your head in the morning. One detour, one roadworks, and the afternoon is gone. _(Topic: Route)_ - “3 a.m., the on-call phone rings. Who goes?” On call, planning happens between the phone, a scrap of paper and the handover book. Relatives wait for a call back. _(Topic: On call)_ - “After the visit, the phoning starts.” Pharmacy, lab, relatives, care service: every question is a call, often on hold. _(Topic: Follow-ups)_ - “I type up the visit notes in the evening.” What mattered at the visit still has to go into the practice software after work. _(Topic: Speak, don't type)_ - “What happened at the last visit, only the colleague from the early shift knows.” Knowledge sits in heads and in private messengers and gets lost at handover. _(Topic: Overview)_ - “Another piece of software? We don't have time for that.” Switching, training, data migration: no team can manage that on the side. Farola runs alongside. ## Speak instead of typing. Farola does the rest. ## The route is set before you leave **1 · Route & day plan.** Farola puts your home visits across the region in a sensible order, with the time windows patients and relatives need. If an urgent visit comes in, Farola fits it in and recalculates the rest of the day. **Result:** Less time in the car, more time with your patients. - Day plan in driving order, with time windows and access notes - Fit in urgent visits, and the following times recalculate - Navigation with Apple Maps, “Arrived” with one tap - Live arrival time: if the day shifts, your team sees it ## Speak once, the note is done **2 · Speak instead of typing.** After the visit you dictate the visit note into your phone, or record the conversation if the patient has consented. Farola writes it down and turns it into a structured note that you copy into your practice software. **Result:** The note is written at the visit, not at your desk in the evening. - Visit note by voice, recording of conversations only with consent - Transcript in the EU (Vertex AI, EU region) - In your words, sorted into reason, findings, medication and next visit - Ready to copy into your practice management system, because Farola replaces neither the PMS nor the medical record - Follow-ups straight from the note: prescription, lab, call-back - Recordings are deleted automatically after the agreed period ## When the phone rings at night **3 · On call & replanning.** An urgent call comes in. From the rounds under way and the on-call roster, Farola suggests who can take the visit soonest. One tap decides it, and the relatives learn when someone is coming. **Result:** The night stays plannable. The decision stays with you. - On-call roster, at night and at weekends too - Suggestion of who takes an urgent visit, confirmed with one tap - A delay shifts the arrival times of the following visits - Relatives learn when someone is coming - You decide whether a visit is urgent, and Farola does the planning ## Farola handles the follow-ups **4 · Follow-ups.** After a visit, the phoning often starts. You tell Farola once, and Farola calls or writes. 1. **You**: “Please tell the pharmacy that Mr M.'s prescription is coming, and let the lab know about the blood sample.” 2. **Farola calls the pharmacy** and lets them know Mr M.'s prescription is coming. 3. **Farola writes to the lab**: Sample coming today, collection at 11:00. 4. **In the plan**: Both follow-ups are in the plan, and your team sees the status: done. Farola always identifies itself as an AI on the phone and passes on information about patients only with their consent. **Result:** No hold music after the visit: prescriptions, lab, care service and appointments run in the background. ## For mobile medicine and specialised services - **Home visits & mobile practices**: Home and care-home visits as a round through the region, urgent visits fitted in, visit notes by voice. - **Palliative & SAPV teams**: An on-call roster around the clock and a handover briefing for every change of shift. Relatives know when someone is coming. - **Wound & specialist care**: A photo series per wound and the next dressing change in the plan. The same goes for intensive care, ventilation, infusion and stoma services. - **Therapy & lab**: Courses of treatment as fixed appointments on the route. Lab pick-up rounds with time windows for when a sample has to be handed over. ## Everyone sees the data they need **Who sees what.** On the road you see only your own patients; the practice sees the whole day. - **Doctor (Dashboard)**: Vital signs, Medication, Observations - **On site (App)**: Today, Meds, Notes, File - **Dispatch (Dashboard)**: Live map, Rounds, Inbox - **Management (Dashboard)**: Care report, Medication plan, Change log, Team & data - **Patients & relatives (Device)**: Arrival time, Request by voice ## One app for every visit, on the phone and on the tablet **The app.** In the app, every patient has a page with everything due today: the last visit, the tasks for this visit, the note. You speak instead of typing and tick off what is done. - **Speak instead of typing:** one tap and Farola captures the visit note (conversations only with consent) - **Tasks per visit to tick off:** dressing change, blood draw, wound photos, each with a time - **Hand tasks to Farola:** “Call the pharmacy about the prescription”, and Farola makes the call - **iPhone and iPad:** on the phone on the road, on the tablet at handover, both with the same data - **Vehicle tracker:** fills in the drive between visits and shows the arrival time live, even without a phone in the car ### Every vehicle live on the map **Vehicle tracker.** For every vehicle, Farola supplies a small tracker. It plugs into the OBD port under the steering wheel in two minutes, no garage needed. A data SIM is built in, and the vehicle appears live on the map during the round. Device: e.g. Teltonika FMC003 (OBD, LTE) What it does: - Plug it in, scan the code in the dashboard, assign the vehicle - Live position during the round, even without a phone in the car - Tracking only happens during rounds. Private journeys and positions after work are not stored. Without a tracker: the app reports the position while it is open during the round. **Result:** You know where every vehicle on a round is without making a phone call. ## What Farola costs **0 €** a month · no base fee · no contract term. You only pay credits for AI usage, for example for a transcribed visit note. [Sign up for free](https://app.farolacare.com/auth?mode=signUp) _Sign-up still asks for your “Pflegedienst” (care service). Just enter your practice or service there._